Shipping policy

Since we want to donate as much as possible, we do not offer free shipping!

 

1. Standard Shipping

Delivery via DHL, usually 2 to 3 business days after dispatch

Shipping fee € 3.95

 

2. International Shipping

(In the 1st Drop, shipping is only available to these countries!)

Delivery via DHL, usually 3 to 5 business days after dispatch

a. Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden,

Shipping fee € 4.95

b. Switzerland

Shipping fee € 14.28 (customs cleared, no further duties or taxes apply)

 

Costs of return shipment in the event of exercising the right of withdrawal

Please refer to the following page: Returns

In the event of a withdrawal, the customer shall bear the regular costs of the return shipment if the delivered goods correspond to those ordered. Otherwise, the provider bears the costs of the return shipment.

Please send returns to the following address:

Naketano GmbH / FIEGE NOW

c/o FIEGE Logistik Stiftung & Co. KG

Wareneingang FIEGE NOW - Halle 2.1.

Sülzenbrücker Straße 7

99192 Apfelstädt